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Critical Thinking in SEO | Pedro Dias of Reach PLC

By Site Strategics
April 26, 2021

For episodes 413 & 415 of the award-winning EDGE of the Web podcast we spoke with Pedro Dias, Head of SEO at Reach PLC. Host Erin Sparks spoke with Dias about his time at Google fighting spam, being language agnostic, how Google is easily disrupting media consumption without producing any of their own content, and the role critical thinking plays in SEO. Here’s what we learned:

Google Wants To Organize The World’s Information

Google wants to organize all of the information in the world, acting as a personal assistant for its users. The vision is large, going far beyond the Internet itself and entering into the real, tangible, physical world.

In order to achieve that vision, Google must acquire the knowledge and become every vertical slice of information; most notably in flights, reviews, hotels, etc. 

“If you are a search engine or a website that focuses on bringing relevant information about just one slice,” Dias explained, “you are in for being rolled over by Google at some point.”

At this moment in time, we’re in the Utilitarian Era of Google. People don’t go to Google for the best website on their search topic as much anymore; they visit for the usefulness in the presentation of the information they seek. 

Businesses Need To Do Something That Google Cannot

When thinking about the things Google can’t achieve, it comes back to customization and tailoring. Google can serve up information in unique ways, but Dias recommends that businesses work to hold their value proposition or differentiator back, rather than give it away for free.

“For example,” Dias elaborated, “if you have house marketing trends that you’ve been collecting over a period of time; a real estate portal. You want to keep this information closed and have someone pay to access it.”

But the challenge is that that process is antithetical to many strategies; holding back information from consumers during the age of free information. 

Dias gave another example, “News is becoming somewhat of a commodity nowadays. The same news, if it’s not present in one newspaper, it’s present in another. What would your users miss from your newspaper that they would not find anywhere else, if your site disappeared today?” 

“Publishers have a really hard time answering this question,” Dias said, “They don’t really have anything that differentiates them from the rest of the newspapers.”

Peter Morville’s Honeycomb UX Philosophy

Peter Morville is considered, by many, to be the leading mind in information architecture. He’s spent decades working on the concept of information architecture for major companies like DOW and Microsoft.

Around 2004, Peter widened his focus to include user experience. He found himself in need of a graphic to demonstrate to his clients the different facets of UX. So he created a honeycomb model.

This model contains seven components:

  • Usefulness
  • Usability
  • Desirability
  • Findability
  • Accessibility
  • Credibility
  • Valuable

Dias believes analyzing this philosophy and thinking about user experience, even in academic terms, is something SEOs should practice regularly. Especially as Google is using the honeycomb model as a “North Star” of information.

“People were not so much into this academic part of things,” Dias explained, “I argue that it’s something that SEOs should know, because it gives you reasoning behind why you should be doing things and how you should be solving problems.”

How To Help New SEOs: More Critical Thinking On Display

Some things that Dias finds himself frustrated with are blanket statements and weak testing. He believes new SEOs just starting in this business need to learn how to question and interpret data. Unfortunately, he worries that weak and flawed testing methodologies he sees may lead newcomers down the wrong paths.

“It’s really easy to give the wrong path to someone who’s learning. You want to teach people to think, not to give them the end result,” Dias said, “It’s like the saying that you want to teach people to fish and not give them the fish.”

Dias gives the example of sub-domains versus sub-directories; a conversation that’s been in the SEO community for quite some time. 

“One of the oldest discussions that we have been having in our industry is the sub-domains versus sub-directories one. This goes on because everyone has different experiences, and we fail to understand that some setups work for some, some setups work for others. It’s a holistic system,” he explained.

There’s an argument to be made that there’s no SEO checklist that works for every site, every practice. There are mechanics to not impede Google’s ability to find the information it seeks, but no set of tactics are going to result in promised success and results.

“What I usually say is don’t delegate the rational part of making a decision to the tool. The tool is going to make a binary decision, based on what it sees,” Dias explained.

“It’s going to blink either green or red, because that’s what it knows how to do. And it’s up to you, the human, to say ‘Okay, it’s blinking red. But it’s red because it’s the best scenario for my situation and it should blink red. It should not blink green.’ Historically, we have been driven by blindly going after everything that tools tell us to do.”

Connect with Pedro Dias

Twitter: @pedrodias (https://twitter.com/pedrodias)

Facebook: https://www.facebook.com/pedro.dias

LinkedIn: https://www.linkedin.com/in/pedrodias/

Instagram: @mrpedrodias

Connect with Erin Sparks, Host of EDGE of the Web and CEO of Site Strategics

Twitter: @ErinSparks (https://twitter.com/erinsparks)

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